Shipping policy

We use the United States Postal Service for our shipping needs.

Orders are processed by order of receipt. In stock items will ship within 2 business days and may not be shipped same day(we do our best to make same day happen). For shipping of drop-ship items please allow 5-7 business days. Pre-Order Items will specify expected shipping date in product description.
Orders will only be processed if payment has been fully received. For this reason, we do not recommend using PayPal E-Checks, as we will not process your order until your payment has cleared. E-Checks take up to 5-7 days to clear.
Commit Primer: Orders containing Commit Primer will be shipped ground and does not qualify for priority or express shipping due to its flammability.
Orders are taken to USPS at 245pm PST Monday - Friday. Orders are not taken to or picked up by the Postal Service on Saturday or Sunday.
All shipping times at checkout are estimates provided by the postal service and are beyond our control. No refunds will be issued for delays in shipping by the carrier. No refunds will be issued if the carrier does not deliver by the estimated date in their tracking information.
Shipping estimates do not include handing/processing time.
Once the package leaves our facility and is in the hands of the postal carrier, it is out of our control. Please refer to tracking information for the most up to date information and defer to your postal service as to its whereabouts.
All shipping fees are the sole responsibility of the customer. This includes initial shipping, return shipping if applicable (including but not limited to incorrect entry of address by the customer, all Return to Sender markings, and failed delivery to addressee) and other related incidents.
We offer Route Protection, which is shipping insurance. This option is automatically applied to your order at checkout. If the customer declines this protection, they acknowledge that Shine Nail Center is not responsible or liable for damaged, lost or stolen packages.